Last Updated: 27 Nov 2025

This Privacy Policy explains how Bolen Academy (“we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you access our website, enroll in our courses, or interact with our learning platforms and services. By using our website or registering for any Bolen Academy service, you agree to the terms described in this policy.

1. Information We Collect
   We collect the following types of information to provide and improve our services:

2. How We Use Your Information
   We use the information we collect to:
   • Provide access to our courses, resources, and learning platform
   • Manage your account, payments, and course activities
   • Communicate updates, course announcements, and support messages
   • Improve our content, services, and website functionality
   • Ensure security, detect fraud, and meet legal or regulatory obligations
   • Analyze user engagement and learning outcomes to enhance your experience

3. Legal Basis for Processing Data
   We process personal data based on the following lawful grounds:
   • Your consent
   • Performance of a contract (course enrollment or service usage)
   • Compliance with legal obligations
   • Legitimate interests such as improving services, platform security, and communication

4. Sharing Your Information
   We do not sell your information.
   We may share data only with:
   • Service providers who help deliver our services (Zoho TrainerCentral, payment processors, email platforms)
   • Regulatory bodies if required by law
   • Partners involved in course certifications or training delivery
   All third-party partners are required to comply with data protection laws and maintain confidentiality.

5. Data Storage and Security
   We store your information securely using industry-standard safeguards.
   We work with trusted service providers that comply with global security standards such as SOC 2, ISO 27001, and GDPR-aligned practices.
   We take all reasonable steps to protect your data from unauthorized access, alteration, or disclosure.

6. Retention of Data
   We retain personal information only for as long as necessary to:
   • Deliver our services
   • Satisfy legal, accounting, or reporting requirements
   • Resolve disputes or enforce agreements
   You may request deletion of your data at any time, subject to legal exceptions.

7. Your Rights
   Depending on your jurisdiction, you may have the right to:
   • Access your personal data
   • Correct or update inaccurate information
   • Request deletion of your data
   • Withdraw consent
   • Object to processing or request data portability
   To exercise any of these rights, contact us at: 

8. Cookies and Tracking Technologies
   Our website may use cookies or similar technologies to:
   • Track site performance
   • Remember user preferences
   • Analyze traffic and improve the user experience
   You may control cookies through your browser settings.

9. Children’s Privacy
   Bolen Academy does not knowingly collect personal data from individuals under 16 years of age. If such data is discovered, it will be removed immediately.

10. Changes to This Privacy Policy
    We may update this Privacy Policy occasionally. Any changes will be posted on our website with the updated effective date. Continued use of our services constitutes acceptance of the revised policy.

11. Contact Us
    If you have questions about this Privacy Policy or wish to exercise your data rights, you may contact us at:
    Email: learn@bolenacademy.com